Frequently Asked Questions
Everything you need to know about your gear and orders.
What is your return policy for athletic apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, swimwear and undergarments cannot be returned.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping for those who need their gear ready for the weekend game.
How do I know which size to order?
Each product page features a detailed size guide. Since sports performance fit varies by brand, we recommend measuring your chest and waist to ensure the perfect fit.
Do you offer international shipping?
Yes, Joe's Sporting Goods ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
Are your products authentic brand name gear?
Absolutely. We are an authorized retailer for all brands we carry, including Nike, Adidas, Under Armour, and more, ensuring you receive 100% authentic performance wear.